Frequently asked questions:

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Q. What is Brighthweel?
A. Brightwheel is our communication app. We will be utilizing this app to do all of the following:
  • share pictures of activities from your child's school day
  • message between parents, teachers and the director
  • sent out alerts for weather closings, COVID and other illness updates, and important announcements
  • complete the application process
  • share newsletters, snack menus, handouts, etc. 
  • send invoices and collect payment
  • and much more!

Q. How do I get Brightwheel? 
A. Download the app on your mobile device or use the website version online. 

Q. What steps do I take to set up my Brightwheel account? 
A.  Please follow the follow steps:
  1. Create a free brightwheel account. When you receive an invitation via email or text, please create a free parent account using either the web or mobile app. Make sure to use the same email address or cell phone number that the invitation was sent to. Here is a quick video overview.
  2. Confirm your child’s profile. You will see your child’s profile after you create an account - you can confirm information such as birthday, allergies, and additional contacts. If you do not see your child’s profile, please contact us with the email address or phone number you used to sign up. You will not see updates within brightwheel until we start to use it regularly. 
  3. Set your account preferences. You can adjust your notification preferences within your profile settings on the app.
  4. Add your payment information. Brightwheel offers secure, automated online payments that saves time for us and gives you advanced tools and reporting. Please add your payment information. Here is an online Payments Setup Guide with more info.

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